Customer claims specialist German

This position is currently CLOSED.

The company is a global manufacturer of sports equipment, clothes and apparel. Their European (EMEA) headquarters is based in the center/west of the country (between Utrecht and Amsterdam) but their impressive headquarters will make you feel like you're in the center of the world, working together with ca. 1700 employees from 40 nationalities around the world. They are urgently looking for a German native Customer Claims Specialist.

The job

In this position you will be responsible for dealing with the claims from customers. The claims could be related to shipments, invoices etc. Being flexible and innovative in approach, you have an aptitude for absorbing new information and situations quickly. Ideally college educated, you will certainly have a strong customer service background in a fast-paced, target-driven environment. We will look to you to provide exceptional customer service to internal and external customers, adeptly handling calls from retailers, sales representatives, operations management, and consumers professionally and positively. With sharp attention to detail you will look for continual improvement to our processes.

We ask

The most important requirements are:

  • You are a native German speaker with very good to excellent knowledge of English, both written and spoken

  • Flexible, driven, dynamic and service oriented character and personality

  • Good trouble shooting skills

  • Experience in a customer oriented role

  • Administrative experience

  • You hold the nationality of one of the EU/EER-countries, a work permit will not be provided


A plus would be if:

  • You have somefinancial and/or logistics experience

  • You have some experience in using SAP

  • You have good computer skills (Windows/Office and email/internet usage)

We offer

An above average level customer service position in a young, dynamic, high-paced and very international environment. Having worked for this customer will definitely bring a little extra to your CV. The client offers:


  • A fulltime (40 hrs.), temporary position (until May 2009)

  • a salary ranging from 1800-2000 euro's per month depending on skills and experience


Interested?

Please register here, and mention Job reference number 00020 in the "I would like more information about"- field. Or send your CV to info@careersinholland.com

Need more info?

Please contact us.